Terms & Conditions

Welcome to NOXEN

These Terms & Conditions govern your use of the NOXEN website https://noxenn.com and your purchase of products from our online store.

By accessing our website, browsing our products, or placing an order, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

1. About NOXEN

NOXEN is an online fashion brand offering products through its website at https://noxenn.com.

Throughout these Terms & Conditions, the terms "NOXEN," "we," "us," and "our" refer to NOXEN.

The terms "you," "your," and "customer" refer to the person accessing our website or purchasing our products.

2. Use of Our Website

By using our website, you agree to:

  • Provide accurate and complete information when placing an order.

  • Use the website only for lawful purposes.

  • Not attempt to interfere with or disrupt the operation or security of our website.

  • Not use our website to engage in fraudulent, abusive, or unauthorized activities.

  • Not reproduce, copy, modify, distribute, or commercially exploit our website content without our written permission.

We reserve the right to refuse service, cancel orders, or restrict access to our website when reasonably necessary, including in cases of suspected fraud or misuse.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, colors, sizes, prices, and other information displayed on our website are accurate.

However:

  • Product colors may appear slightly different depending on your device or screen settings.

  • Minor variations may occur between product images and the actual product.

  • Product availability may change without notice.

  • We reserve the right to correct errors or inaccuracies in product information.

NOXEN reserves the right to modify, discontinue, or limit the availability of any product at any time.

4. Prices and Payments

All product prices displayed on our website are shown in the applicable currency at the time of purchase.

Prices may change at any time without prior notice. Any price change will not affect an order that has already been confirmed, except where an obvious pricing or technical error has occurred.

We may offer multiple payment methods, including online payment and Cash on Delivery, depending on availability.

When using online payment, your payment information may be processed securely through third-party payment providers.

NOXEN does not necessarily store complete payment card information on its own systems.

5. Orders

When you place an order through our website, you are submitting a request to purchase the selected products.

After placing an order, you may receive an order confirmation through email, SMS, WhatsApp, or another available communication method.

An order confirmation does not necessarily guarantee that the order will be fulfilled if:

  • The product is unavailable.

  • There is an obvious pricing or product information error.

  • We suspect fraudulent or unauthorized activity.

  • The shipping information is incomplete or inaccurate.

  • We are unable to process the order for reasons beyond our reasonable control.

If we cancel an order that has already been paid for, we will arrange an appropriate refund through the applicable payment method.

6. Customer Information

You are responsible for providing accurate information when placing an order, including:

  • Full name

  • Phone number

  • Email address, where applicable

  • Shipping address

  • Apartment, building, or delivery details where applicable

NOXEN is not responsible for delays, failed deliveries, or additional costs caused by incorrect, incomplete, or inaccurate information provided by the customer.

7. Shipping and Delivery

We will make reasonable efforts to process and deliver your order within the estimated delivery timeframe displayed on our website or communicated to you.

Delivery times may vary depending on:

  • Delivery location

  • Product availability

  • Courier conditions

  • Public holidays

  • Weather or other circumstances beyond our control

Estimated delivery times are not guaranteed unless explicitly stated otherwise.

For more information about shipping, please refer to our Shipping Policy.

8. Returns, Exchanges, and Refunds

Returns, exchanges, and refunds are subject to the conditions described in our Refund & Returns Policy.

Before requesting a return or exchange, customers should review the applicable conditions, eligibility requirements, time limits, and product restrictions.

NOXEN reserves the right to refuse a return or exchange if the applicable requirements are not met.

9. Cash on Delivery

If Cash on Delivery is available for your order, payment must be made to the delivery representative when the order is delivered.

Customers are expected to provide accurate contact and delivery information and to be available to receive confirmed orders.

Repeated refusal or failure to receive confirmed orders may result in restrictions on future Cash on Delivery orders.

10. Intellectual Property

All content available on the NOXEN website, including but not limited to:

  • Logos

  • Brand names

  • Product images

  • Photography

  • Graphics

  • Designs

  • Text

  • Videos

  • Website layout

  • Icons

  • Visual elements

is owned by or licensed to NOXEN and is protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit any NOXEN content without our prior written permission.

11. Promotions and Discount Codes

NOXEN may occasionally offer promotional campaigns, discount codes, special offers, or other promotional benefits.

Unless otherwise stated:

  • Promotions may have specific eligibility requirements.

  • Discount codes may have expiration dates.

  • Some products may be excluded from promotions.

  • Multiple discount codes may not be combined.

  • Promotions may be modified or withdrawn at any time.

Any specific terms provided with a promotion will apply in addition to these Terms & Conditions.

12. User Reviews and Content

If you submit reviews, comments, photographs, feedback, or other content to NOXEN, you agree that the content:

  • Is accurate and not misleading.

  • Does not violate the rights of others.

  • Does not contain unlawful, abusive, offensive, or inappropriate material.

  • Does not infringe copyrights, trademarks, privacy rights, or other intellectual property rights.

By submitting content to us, you grant NOXEN permission to use, reproduce, display, and publish that content for legitimate business, marketing, and promotional purposes, where permitted by applicable law.

We reserve the right to remove content that violates these Terms & Conditions or applicable laws.

13. Third-Party Services

Our website may use or integrate with third-party services, including payment providers, shipping companies, analytics platforms, advertising platforms, and communication services.

Third-party services operate according to their own terms and privacy policies.

NOXEN is not responsible for the independent policies, practices, availability, or performance of third-party services.

14. Website Availability

We make reasonable efforts to keep our website available and functioning properly.

However, we do not guarantee that the website will always be:

  • Available without interruption

  • Free from errors

  • Free from viruses or other harmful components

  • Compatible with every device or browser

We may temporarily suspend, modify, or discontinue parts of the website for maintenance, updates, security, or other operational reasons.

15. Limitation of Liability

To the extent permitted by applicable law, NOXEN shall not be responsible for indirect, incidental, or consequential losses arising from the use of our website or products.

Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

16. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, store, and protect your personal information.

By using our website, you acknowledge that you have reviewed our Privacy Policy.

17. Changes to These Terms

NOXEN may modify or update these Terms & Conditions from time to time.

Any changes will be published on this page. Your continued use of the website after changes are published means that you accept the updated Terms & Conditions.

18. Governing Law

These Terms & Conditions shall be interpreted and applied in accordance with the applicable laws and regulations governing NOXEN and its transactions with customers.

Any disputes arising from the use of our website or the purchase of our products shall be handled in accordance with applicable law.

19. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

NOXEN

Phone: 01042910386

Website: https://noxenn.com